Ever Precise PA Privacy Policy
Ever Precise PA respects your privacy and is committed to protecting your personal data. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
Our contact details
Name: Sophie Prendergast
Address: Heaton Moor, Cheshire, SK4 5BP
Phone Number: 07811114635
E-mail: sophie@everprecisepa.com
The type of personal information we collect
We currently collect and process the following information:
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Contact Information: such as your name, email address, phone number, when you contact us for inquiries, or sign up for our newsletter or services.
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Usage Data: Information on how you interact with our website, such as your IP address, browser type, and pages visited.
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Payment Information: If you subscribe to our paid services, we may collect payment information, including your billing address and payment method, which is processed by third-party payment providers.
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Other: Your job title
How we get your personal information and why we collect it
Most of the personal information we collect is provided to us directly via phone, email and through our website, and for one of the following reasons:
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To provide and maintain our virtual assistant services.
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To communicate with you, including responding to inquiries, providing support, or sending updates about services.
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To improve the user experience on our website and ensure our services meet your needs.
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To process payments securely.
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To comply with any legal obligations.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sophie@everprecisepa.com
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored on secure servers, personal computers and mobile devices.
Your data, including contact details, preferences, and any interactions with our virtual assistant services, are stored in protected databases with restricted access. We utilize advanced encryption methods to safeguard your information. Your data is only accessible to authorized personnel who need it to provide you with our services, and we take all necessary steps to prevent unauthorized access, alteration, or disclosure.
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law. At the end of the retention period, we will then dispose of your information by permanently and securely deleting it from all devices and servers. Any paper copies will be securely shredded.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the
right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
We process data in line with GDPR.
Please contact us at sophie@everprecisepa.com if you wish to make a request. You can also contact the ICO on 0303 1231113
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at sophie@everprecisepa.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
A cookie is a small file that gets stored on your computer or device when you visit a website. It's like a memory for the website, allowing it to remember things about you, like your preferences or what you put in your shopping basket.
Cookies are commonly used to make websites function efficiently, provide a personalized experience, and analyse website traffic.
Cookies in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Managing Cookies
You can control cookies by adjusting your browser settings. Most web browsers allow you to manage cookie preferences by enabling, disabling, or deleting cookies. However, please note that disabling cookies may affect your experience on our website and limit certain functionalities.
To manage cookies in your browser:
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Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
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Mozilla Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data.
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Safari: Go to Preferences > Privacy > Cookies and website data.
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Microsoft Edge: Go to Settings > Privacy, Search, and Services > Cookies and Site Permissions.
Your Consent
By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy. If you do not agree to the use of cookies, you should adjust your browser settings.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
2nd January 2025